Privacy Policy
Last updated: 13 May 2026 — Precision Research UK Ltd
This Privacy Policy explains how Precision Research UK Ltd (“we”, “us”, “our”) collects, uses, stores and protects your personal information when you visit precisionresearchpeptides.co.uk, place an order, or otherwise interact with our business. We are committed to handling your data lawfully, transparently and securely in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are (Data Controller)
For the purposes of UK GDPR, the data controller is Precision Research UK Ltd, registered at Old Gorsey Lane, Wallasey, Wirral, CH44 4AH, England. You can contact us using the details at the bottom of this policy.
2. Information We Collect
a. Information you give us directly:
- Name, billing address and shipping address
- Email address and phone number
- Order details (products purchased, quantities, totals)
- Account credentials if you choose to create an account (username and a hashed password — we never see your password in plain text)
- Any other information you provide in support emails or contact forms
b. Information collected automatically:
- IP address, browser type and operating system
- Pages viewed, time on site, referrer URL
- Age-verification confirmation (stored locally in your browser so you are not re-prompted on every visit)
- Cookie identifiers (see Section 7 below)
c. Information we do NOT store: We do not store full payment-card numbers, bank-account details, or CVC codes on our servers. Payment information is collected directly by our regulated payment provider over an encrypted channel.
3. How We Use Your Information
- To process and fulfil your orders (legal basis: performance of a contract).
- To communicate with you about your order, dispatch, tracking, and post-sale enquiries (legal basis: performance of a contract).
- To prevent fraud and verify orders (legal basis: legitimate interest).
- To comply with legal obligations such as tax and accounting requirements (legal basis: legal obligation).
- To send marketing communications where you have given explicit consent (legal basis: consent — can be withdrawn at any time).
- To improve our website through analytics (legal basis: consent for non-essential cookies).
4. Age Verification & Research-Use-Only Confirmation
Because our products are research chemicals intended for laboratory use only, every visitor is required to confirm that they are 21 years of age or older and that they accept our research-use-only terms before entering the website. Your confirmation is stored locally on your device for 30 days. We do not transmit this confirmation to our servers and do not associate it with your name or email.
5. Who We Share Your Data With
- Payment processing: Wallid (and any future payment gateways such as Stripe, PayPal or WooPayments).
- Shipping & delivery: Royal Mail — only the name, address and contact details necessary for delivery are shared.
- Email service providers: Used to send order confirmations, dispatch notifications and (where opted in) marketing emails.
- Website hosting & infrastructure: Our hosting provider stores order data and account information on our behalf.
- Analytics: Google Analytics & Google Tag Manager, used in aggregated form.
- Advertising pixels: Where consented, we may use marketing pixels (e.g. Meta Pixel) to measure ad performance.
We do not sell your personal data to anyone, under any circumstances.
6. International Data Transfers
Some processors (e.g. Google) may transfer data outside the UK / EEA. Where this happens, we ensure appropriate safeguards are in place such as the UK International Data Transfer Agreement or Standard Contractual Clauses.
7. Cookies
- Strictly necessary cookies — required for the cart, checkout, account login and age-gate.
- Functional cookies — remember your preferences (e.g. age-gate confirmation).
- Analytics cookies — loaded only with consent.
- Marketing cookies — loaded only with consent.
You can manage or withdraw cookie consent at any time via your browser settings.
8. How Long We Keep Your Data
- Order records: 6 years as required by UK tax and accounting law.
- Account data: retained while your account is active.
- Marketing subscribers: retained until you unsubscribe.
- Support correspondence: up to 24 months.
- Analytics data: aggregated form for up to 26 months.
9. Your Rights Under UK GDPR
- Access the personal data we hold about you
- Rectify inaccurate data
- Erasure subject to legal retention obligations
- Restrict or object to certain processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk
To exercise any of these rights, please email Contact@precisionresearchpeptides.co.uk. We will respond within 30 days.
10. Security
Our entire site is served over encrypted HTTPS. We use industry-standard security measures including encrypted storage, access controls, regular backups and software updates to protect your information.
11. Children’s Privacy
Our website is strictly intended for visitors aged 21 and over. We do not knowingly collect personal data from anyone under 18.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when it was last revised.
13. Contact Us
Precision Research UK Ltd
Old Gorsey Lane
Wallasey, Wirral
CH44 4AH, England
Phone: 0800 779 7675
Email: Contact@precisionresearchpeptides.co.uk